Clinical Case Manager

Clinical Case Manager
Behavioral Health Department

The Juvenile Justice Center of Philadelphia (JJC) is a non-profit, multi-service organization that serves the needs of children, youth and families in need of services to promote healthy and productive outcomes related to their emotional, behavioral well-being, social and educational progress. Our service delivery model is to provide quality intervention and prevention services to children, youth, and families through supportive services. JJC is looking for the ideal candidate to fill our Clinical Case Manager position at our Coulter Street office.

Job Summary

The Clinical Case Manager is responsible for an array of clinical, case management and coordination tasks within the Behavioral Health department. The Clinical Case Manager will work specifically with the BHRS program in maintaining contact with families and team members, managing electronic and original documents and coordinating necessary action tasks for individuals and families. The Clinical Case Manager will perform these tasks under structured guidelines and within specific timeframes. Tracking documentation, service delivery, assisting with overall program clinical and administrative functioning, and providing training and consultation will also be part of the Clinical Specialist’s duties. This is a full-time position

Essential Duties and Responsibilities

• Works with the members of Behavior Health department to ensure authorizations from CBH and service delivery are occurring in a consistent manner.
• Gather and submit all materials needed for evaluation and packets for authorization.
• Review evaluations and work with the evaluators on necessary content/revisions.
• Practice appropriate and skilled clinical writing, including formulation of treatment plans and review of progress notes for efficacy.
• Maintains communication with families, team members and outside agencies to coordinate service delivery and to answer any questions/concerns.
• Coordinates interagency team meetings, school meetings and other means of collaboration.
• Provides training and supervision of staff, as well as clinical consultation and problem solving for cases.
• Performs administrative tasks such as data entry/updates, scanning, saving within the computer system, completing template forms/letters, sorting/filing documentation, making copies, gathering information for insurance purposes, authorization or summer camp grant packets, etc.
• Provides up to 10 hours of direct services to children as needed.


• Master’s degree in a clinical field (psychology, counseling, social work, marriage and family therapy, psychiatric nursing) – degree MUST include 12 graduate credits in clinical areas.
• Two years of post-Master’s experience providing clinical behavioral health treatment preferred, including knowledge of mental health challenges and systems, managed care payors and community resources.
• The ability and willingness to adjust work hours in accordance with the needs of the Behavioral Health department.
• Knowledge of computer systems and common applications – MS Word, MS Excel, MS Outlook, etc.
• Ability to effectively communicate via email, telephone and in-person dialogue.
• Dependability and flexibility, as well as good organizational and problem solving skills are essential.
• Valid Child Abuse (Act 33), Criminal History, and FBI clearances
• Participation in and completion of all CBH mandatory in-services
JJC offers salary commensurable with experience. Competitive benefits and comprehensive benefits: Medical/Prescription Insurance/Dental Insurance/Vision Insurance/Life Insurance/Short and Long Term Disability/Vacation/Paid Sick Time/Holidays/ 401(k) Retirement Plan.
Please submit cover letter and resume with availability and salary requirement to JJC Human Resources department at : No phone calls please
JJC is an Equal Opportunity Employer, embracing diversity and inclusion in all of its services.